Subscription policy

Cancellation Policy

This policy explains how customers can cancel recurring subscription access.

Legal company
AIOption Risk Lab,LLC
Effective date
EFFECTIVE_DATE_PLACEHOLDER
Support
[email protected]

How to cancel

Customers may request cancellation by emailing [email protected] with their account email, subscription ID if available, and the requested cancellation date. Placeholder: add a customer portal link when Stripe Billing Portal is enabled.

Billing after cancellation

Unless required by law or stated otherwise, cancellation stops future renewal charges. Access may continue until the end of the paid billing period. Past billing periods are reviewed under the Refund Policy.

Subscription changes

Plan upgrades, downgrades, or billing interval changes may be handled through support until a self-service billing portal is enabled.

Support

For urgent billing questions, contact [email protected].